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Customer Service Enquiries

Questions about your order?

We're here to help!

For urgent enquiries related to your orders, please use live chat or phone shown on the order Help button to contact us.  For non-urgent enquiries, please email us at support@deliveroo.hkincluding your order number and registered email address with Deliveroo.

Media Enquiries

For quotes, interviews or other media requests, please email press@deliveroo.co.uk.

Unfortunately the press office doesn't have access to account information, so can't help with customer enquiries. Please contact the customer support team via the email above.

Registered Office: Deliveroo Hong Kong Limited 16/F H Code, 45 Pottinger St, Central Hong Kong