Customer service enquiries

Questions about your order?
We're here to help! Email us at or call us on +852 5808 8718

Please note we don't currently accept orders over the phone - so if you'd like to place an order, please place it online. The number above is for customer service enquiries only.

Media Enquiries

For quotes, interviews or other media requests, please email

Unfortunately the press office doesn't have access to account information, so can't help with customer enquiries. Please call the customer service support number above.

Registered Office: Deliveroo Hong Kong Limited 148 Wing Lok street, 21/F, Sheung Wan Hong Kong